Applies to

DocuWare on-premises. 7.6–7.14.

What to check

Adding a certificate to IIS is only part of enabling HTTPS. The site needs the correct binding, and DocuWare's web connection must include the HTTPS protocol as well.

Practical steps

  • Complete the certificate request in IIS using the authority's response and identify the certificate clearly.
  • Bind the certificate to the intended site's HTTPS endpoint, checking the hostname and configured port.
  • Update the corresponding DocuWare web connection through Administration or, from 7.14, Server Manager.

Confirm the result

Test access from an employee workstation and verify the certificate chain and hostname. Check Desktop Apps and other consumers of the web address before completing the change.