Oracle Database and Oracle Siebel CRM
Many companies run important systems on Oracle: the database and, often, Oracle Siebel CRM on top of it. We look after both, so one team owns the whole stack, from upgrades and patches to performance, backups and the connections to your other systems.
What you get
- Database and Siebel CRM looked after by one team
- Upgrades and patches tested before production
- Backups and recovery tested, not assumed
- Performance problems traced to their cause
Where are you today?
One team for the whole stack
Each layer builds on the one below. When something is slow or broken, we look at all of them, not only one.
Hosting
Your own servers or a hosted private cloud.
Oracle Database
Upgraded, patched, tuned and backed up, with a standby database where needed.
Oracle Siebel CRM
Servers and application administered, patched and tuned.
Your teams and systems
People work in the CRM, and data flows to your ERP and other systems.
Oracle services
Oracle Database
Oracle Database administration, upgrades, tuning and tested recovery, plus integrations and data migration with SAP and other systems.
- Database administration
- Integrations & data migration
Oracle Siebel CRM
Siebel CRM servers and application administered, upgraded, patched and tuned, together with the Oracle Database underneath.
- Administration & support
- Upgrades & patching
- Performance tuning
Case studies
All case studiesTrading & distribution · Switzerland
Oracle Siebel CRM administration for a distributor in Switzerland
- Situation
- Siebel CRM was far behind on patches, slow and unstable, and nobody in-house knew the system any more.
- What we did
- Took over Siebel and Oracle Database administration, brought Siebel to a current release, tuned performance and kept the SAP Business One connection running.
- Result
- A current, regularly patched CRM with faster screens, stable components and one team for the whole stack.
Read case studyTrading & distribution · Switzerland
Oracle 19c upgrade and DBA support for a distributor in Switzerland
A Swiss distributor relies on Softinent to run the Oracle databases behind its Siebel CRM: an upgrade from Oracle Database 12c to 19c, performance tuning, tested backups and disaster recovery, and ongoing remote administration.
Read case study
Frequently asked questions
- Can one team look after both Siebel and the database?
- Yes. We administer Oracle Database and the Siebel servers and application together, so problems are not passed between vendors.
- Do you work remotely?
- Yes. We administer Oracle Database and Siebel CRM remotely, as an ongoing service or for a defined project.
- How do we start?
- Book a free 30-minute video call. Afterwards you receive a written recommendation for the next steps, with no obligation.
Free consultation
Talk to a specialist about your systems
Discuss your current systems and what you need in a 30-minute video call. Afterwards, you receive a written recommendation for the next steps, with no obligation.
- 1Tell us briefly about your company and systems
- 2Meet a specialist in a 30-minute video call
- 3Receive a written recommendation