This policy explains which personal data we process when you visit this website or contact us, why we process it, and which rights you have under the EU General Data Protection Regulation (GDPR).
Controller
M.K. Softinent Solutions Ltd., Ydras 7, office 5, 4047 Germasogeia, Limassol, Cyprus. Registration no. HE356826. Email: office@softinent.com.
Contact-form spam protection
When automatic verification is enabled, the contact form loads Cloudflare Turnstile from Cloudflare. Cloudflare processes browser and connection information to check for automated submissions. We verify the result on our server before accepting a request. You can instead choose a simple security question, which works without JavaScript and does not contact Cloudflare. To limit repeated attempts, we temporarily keep keyed hashes of connection addresses and used challenges, separately from your inquiry; these expire after ten minutes and are removed on a subsequent protection check. For information about Cloudflare processing, see https://www.cloudflare.com/privacypolicy/.
Visiting this website
When you open a page, our hosting infrastructure processes technical data such as your IP address, the requested address, date and time, and browser information. We use this data only to deliver the website, keep it secure and investigate misuse, and keep server logs for a short period.
This website does not use tracking or advertising cookies, analytics tools or social media plugins. Fonts and website assets are served from our own domain. The optional map and contact-form spam protection described below can make requests to third parties.
Map on the contact page and your privacy choice
Our contact page can show a map of our office. The map is not loaded automatically: it appears only after you accept in the privacy settings, or for a single page view when you click “Load map”. Map data and images are then requested from the map provider CARTO, which receives your IP address and browser information in order to deliver them. The map software itself is served from our own domain. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time via “Privacy settings” at the bottom of every page.
Your choice is stored only in your browser’s local storage under the key “softinent-consent”, so that we do not ask again on every page. It is not a cookie, is never sent to our servers, and you can remove it at any time by clearing your browser data.
Contact and consultation requests
When you book a consultation or send us a message, we process the details you provide: your name, business email address, company, optional phone number, topic, preferred language and message. The request is stored in our content management system and forwarded to our team by email.
Your IP address is used briefly to limit repeated submissions and is not stored with your request.
Job applications
When you apply for a position or send a speculative application, we process the details you provide: your name, email address, optional phone number, location, LinkedIn or portfolio link and cover letter, your CV, the position and the website language. Your CV is stored in a separate, access-restricted area of our content management system and forwarded by email to the people responsible for hiring.
We process application data to decide on your application and to prepare an employment relationship (Art. 6(1)(b) GDPR and Art. 88 GDPR). We delete applications 6 months after the position is filled. If you ask us to keep your application for future openings, we keep it for up to 24 months on the basis of your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time by emailing us.
Purposes and legal bases
We process inquiry data to answer your request and to prepare a possible contract (Art. 6(1)(b) GDPR), and technical data to operate and secure the website (Art. 6(1)(f) GDPR, our legitimate interest in a reliable and secure website).
Recipients
Inside Softinent, only the people handling your request can see it. Our hosting and email providers process data on our behalf under data processing agreements. We do not sell personal data. Where a provider is located outside the European Economic Area, we transfer data only with appropriate safeguards such as the European Commission’s standard contractual clauses.
Retention
We delete inquiries when they are no longer needed, at the latest 24 months after our last contact, unless they become part of a business relationship or we are legally required to keep them longer.
Your rights
You have the right to access, rectify and erase your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, contact us at office@softinent.com.
You also have the right to lodge a complaint with a supervisory authority. In Cyprus, this is the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).