Applies to

DocuWare on-premises. 7.0–7.14.

What to check

Outgoing mail settings are managed through Configurations rather than the older Administration workflow. The connection needs both an appropriate sender identity and valid settings for the organization's mail server.

Practical steps

  • Open Configurations, select Mail Services and use the Sending tab to create SMTP settings.
  • Set the sender name and address, then enter the mail-server connection details approved by the mail administrator.
  • Save the connection and use Send test email to validate it.

Confirm the result

Check delivery to a controlled mailbox before relying on notifications or password resets. Confirm the mail provider's current authentication requirements instead of assuming a historic SMTP example still matches its policy.