DocuWare

A DocuWare desktop component has the wrong version

Update the client components when Designer or another Desktop App differs from the connected system.

DocuWare · November 13, 2026 · 1 min read

Applies to

DocuWare on-premises. 7.1–7.14.

What to check

A version-mismatch message identifies a client component that has not caught up with the connected DocuWare system. Check the target connection first, especially where a workstation accesses more than one environment.

Practical steps

Open the intended system's Web Client and select Desktop Apps, then Install Desktop Apps.
Run Client Setup and apply the offered update for that system.
Complete the requested workstation restart before testing the affected component.

Confirm the result

Open the same Designer or Desktop App against the intended server and confirm the mismatch is gone. Record both client and server versions if it persists.

External links

DocuWare KBA-36680

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