Applies to

DocuWare on-premises. 7.4–7.14.

What to check

The login screen's layout and the server's authentication settings both affect the Microsoft sign-in option. From 7.13, the source directs users through Other login options before choosing Microsoft.

Practical steps

  • Check the installed release and the available alternative login options first.
  • If the configured option is still absent, have the IIS administrator inspect the Identity application's authentication settings against the source.
  • If the option appears but Windows credentials fail, review the Platform application as well and schedule any required IIS reset.

Confirm the result

Test sign-in with an intended user after the change. Keep the scope limited to the documented applications and verify the organization's SSO configuration rather than changing authentication across the entire IIS server.