Applies to

DocuWare on-premises. 7.11–7.14.

What to check

Scheduled workflow starts are limited by a configurable document count. The source documents a default of 100 and warns that increasing it can affect system performance.

Practical steps

  • Compare the number of matching documents with the scheduled run's actual starts.
  • Have the administrator inspect ScheduledWorkflowMaxDocumentCount in both configuration files named in the KBA and keep their values consistent.
  • If a larger batch is justified, plan the Background Process Service restart and test the change under representative load.

Confirm the result

Check both the number of new instances and the system's response time. Increase capacity deliberately; changing the limit does not resolve every reason a workflow might fail to start.