Applies to

DocuWare on-premises. 7.11–7.12.

What to check

An administrator upgrading to 7.11 may look for workflow settings in the former Background Process Service location. The source places the workflow configuration under its BusinessProcessWorkflow subdirectory.

Practical steps

  • Confirm that the system is on one of the releases covered by this KBA.
  • Locate the workflow configuration in the BusinessProcessWorkflow folder and back it up before editing.
  • Identify the exact setting being investigated, such as event-threshold or spam-protection behavior, and consult its own documentation before changing a value.

Confirm the result

Verify the intended workflow behavior after the approved change. For 7.13 or later, use that release's configuration guidance rather than assuming this file layout still applies.