What to check
A user may be allowed to create a document yet still be unable to select the intended numbering series. Troubleshooting should consider both the series setup and the user's authorization. Compare behavior in the same company and period.
Troubleshooting steps
- Identify the object and series required by the transaction. Check that the series is valid for the intended use and is not locked.
- Have an administrator review the user's document permissions and the series-related authorization settings supported by that SAP release.
- Retest with the original user, checking the default series and the series selected explicitly by any integration.
Confirm the result
Verify the resulting document's series and number before broader testing. Do not solve a series issue by permanently granting unrestricted administration rights.