What to check
A DLL extraction failure can occur before a company connection is ready. Start with the temporary directory used by the actual process identity. An interactive user's working temporary folder does not prove that a service account can use its own.
Troubleshooting steps
- Record the exact message and the account running the process, then inspect its effective temporary directory and available disk capacity.
- Have an administrator check that the required folder exists and that the process has appropriate read and write access.
- Compare the installed DI API with the SAP environment and use supported repair procedures if storage and access checks pass.
Confirm the result
Retest initialization with a fresh process. Do not replace SAP DLLs manually or alter the common database to bypass an extraction failure.